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How to implement cost reductions programs?
Cost reductions can come through technology improvement and process redesign

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There comes a time in every business when you have no other choice but to reduce the costs once again.  This is a reactive approach and not something that we recommend or approve of.  When companies implement cost cutting initiatives in the reactive mode, they do things that do not always help them in the long run:  layoffs, plant shutdowns, etc.  When cost reduction is an ongoing activity (what the Japanese call as kaizen or "continuous improvement"), a firm is in control rather than being pushed around by competitors and market forces.

How to make cost reduction an integral part of your operations strategy?

Cost reduction triggers should be set along three dimensions:

  • Internally-driven:  Keep improving your process.  Have a good employee suggestions program that works, that is, all suggestions are carefully evaluated and those that are implementable are actually implemented, and if they work out well, the employee is suitably rewarded.
  • Externally-driven:  Stay on top of changes in technology and process.  Even when a technology is not directly targeted at your application/process, you need to evaluate it to see if you can use it for cost reduction.
  • Competitor-driven:  Benchmarking against your competitors is key here.  You must have real time data on your competitors' cost position.  If you find that your competitor is doing better than you, immediate action is needed.

Implementing a cost reduction program

  1. After you have compiled the data from competitors and other industry benchmarks, set realistic goals first, though it is perfectly fine to have ultimate goals as well.  Ruthless cost cutting can have negative consequences.
  2. Develop a cost reduction program in consultation with each and every employee who could potentially contribute.  Do not limit the team to managerial types.  In many cases, the floor staff has a better understanding of what works and doesn't and how to make the process better.
  3. Always do a ROI analysis.  No cost reduction program should be undertaken until the ROI justifies it.   
  4. Explore all options for cost reductions and not just those related to business process redesign or technology/equipment upgrades.  Some of the other options that can be considered are outsourcing, offshoring, etc.

Related articles:  Business process redesign   Benchmarking   Competitive intelligence

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