Archive for June, 2006
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Comcast is not the only offender for poor customer service
Everyone of us has a customer service horror story and quite a few with Comcast (or whoever happens to be your cable service provider). In a recent case, a Comcast employee actually went to sleep at a customer’s location (the customer put the video above on the web) when he was on hold for close [...]
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Boston Scientific paying price for its idiocy
I was never convinced that Boston Scientific should get so desperate for Guidant. Not only am I opposed to M&A that are based on a CEO’s obsession with size, Guidant was a troubled company. And there was no need for any due diligence to find that out – the company’s troubles were known to anyone [...]
